Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.


How To: Installing Ubuntu from the Windows Store on Windows 10
Setting up a linux distro on Windows 10 takes just a few steps and even a "noob" can do it!
Hands On: Windows 10 Redstone 3 Build 16237 for the Fall Creators Update 2
After dropping two key features earlier in the week, Microsoft provides Fast Ring testers a new build to finish the week out.
Initial Impressions: Lenovo Mixx 720 Convertible 2-in1 Laptop and Tablet
My thoughts following my first 24 hours with the Miix-720 from Lenovo.
Hands On: Lenovo Miix-720 2-in-1 Convertible Tablet and Laptop
I am just wrapping up my first 24 hours with Lenovo's Miix-720 convertible 2-in-1 hardware. Here is a look at the hardware and its accessories.
Hands On: Lenovo Settings App with the Miix-720
The Lenovo Settings app is an interface to many elements in the Windows 10 Settings app plus a few Lenovo specific options that users can use on the OEMs hardware.
Hands On: Lenovo App Explorer with the Miix-720
OEM apps are intended to make the use of a new device easier for everyday users and this app helps with that by providing a peek into the apps which are available in the Windows Store.
Hands On: Lenovo Companion App with the Miix-720
Like many OEMs Lenovo includes their own customized program on their consumer hardware called the Lenovo Companion. This software helps the end user keep their device updated with the latest system drivers from Lenovo and provides quick access to knowledge base and informational articles from the companies support site.
Microsoft & Carrier Billing Partner Boku Expand into Spain, Romania, & Austria for Windows 10 Users
Carrier billing is sometimes the only option some users around the world have access to and this expansion gives those users in three more European countries the ability to purchase Microsoft apps and other purchases from the Windows Store through their mobile provider.
How-To: Activate Quick Add Notification for Microsoft To-Do App on Android
This shortcut will make it easy to add any to do items to your list without fully opening the app itself
Where do we stand with features for the Windows 10 Fall Creators Update?
We learned earlier this week that two big features are not coming to the Windows 10 Fall Creators Update so we take a look at what else is still being tested and is expected to arrive later this year.
Windows Timeline and Cloud-Powered Clipboard Not Shipping in the Fall Creators Update
In the world of agile development and Windows as a Service, Microsoft is learning once again that getting big new features into Windows 10 is challenging.
Ask @WinObs: Can I run more than one anti-virus/malware scanner on my Windows system? 2
Can running too many anti-virus programs on your computer be too much of a good thing?
Hands On: Xfinity xFi Service
The xFi service from Xfinity helps you monitor and control your home network and the devices which access it by providing a clean browser based interface and several tools and customization options.
Hands On: Windows 10 Redstone 3 Build 16232 for PCs
After recently announcing a new set of security related features for the Windows 10 Fall Creators Update, Microsoft is now making some of those enhancements available in the latest Windows Insider Fast Ring builds for testing.
June 2017 End of Month Cumulative Patches for Windows 10 Address Over 60 Issues 3
It looks like Microsoft is settling into a new pattern of releasing cumulative updates for Windows 10 two times each month.


What I Use - Microsoft Apps on Android
July 18, 2017

I do use Arrow launcher and it is the first thing I install now. I have added a short note to that mention in the article for clarity. Sorry about the confusion.

As for...

Windows Phone 8.1 Reaches End of Official Support & The Close of a Very Short Era
July 12, 2017

Just want to clarify that they are not going to stop making Surface Hub. They are just moving manufacturing in-house. This will allow them to build more of them.

Apple Said to Test 3-D Face Scanning to Unlock Next IPhone
July 5, 2017

Otherwise known as Windows Hello which Microsoft shipped two years ago!

Google Will Stop Reading Your Emails for Gmail Ads
June 27, 2017

I suspect they are not going to purge what they have but just stop collecting in the future. Plus they have web browsing data as well if you use their tools so they are still...

Microsoft & Security: Older Windows OS's Once Again Receive Security Patches for Critical Threat
June 14, 2017

Very true however, each of those companies have entered into a very expensive contract with MS for that support. I wonder how they (the companies paying) feel about these same...