Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.


Build 2017: Prepare for an Ecosystem of Devices Connected Through Windows
Terry Myerson and other members of the Windows and Devices Group have a simple, potentially radical message: Any ecosystem of devices will be better if there is a Windows device connecting them together.
Story Remix Gives Amateur Film Makers A Great Option to Express Their Creativity on Windows 10
After the loss of Microsoft Movie Maker, Windows users will now get a built in option to express their creativity with videos using music, images and recorded content.
Microsoft's Windows-Centered Ecosystem Bolstered by iOS and Android Work
Microsoft's efforts to produce high quality apps for iOS and Android has reached a point where the company wants all of those devices to surround your Windows 10 powered device as a full ecosystem of data/access.
Build 2017: Hub and Expo Show Floor Tour
Take a walk with me through the massive area at Build 2017 called The Hub.
Build 2017: Microsoft Announces OneDrive Files On-Demand Feature for Windows 10
After abruptly removing the very popular file placeholders feature from OneDrive in Windows10, Microsoft is now replacing them with a similar functionality but it is not a feature for feature replacement.
Build 2017: Microsoft Announces the Fall Creators Update for Windows 10
Microsoft will continue the efforts to build Windows 10's next feature update to follow up the work they recently wrapped up for the Creators Update that was released last month.
Build 2017: Windows 10 on 500 Million Monthly Active Devices; Still Outpacing Windows 7 Despite Slowdown
During the opening day keynote at Microsoft Build 2017, we finally have updated momentum numbers for Windows 10: adoption has slowed quite a bit. We take a closer look at the numbers to show you what has happened in the last seven months, and why.
Build 2017: Microsoft Partners with HP to Build Cortana Enabled Digital Assistant Devices
Following the unveiling of the upcoming Harman Kardon Invoke, which will be a platform for Cortana as a digital assistant freed of a computer or mobile device, we learned today that HP will also build similar Cortana-hosting devices.
Microsoft Releases Cumulative Update KB4016871 for Windows 10 Creators Update 1
The first post release cumulative update for the Windows 10 Creators Update is now out on this months Patch Tuesday addressing a handful of issues in the latest feature update to Microsoft's Windows 10 OS.
Join us for Microsoft Build Coverage Live from Seattle

Microsoft is expected to announce several new features and enhancements to their cloud and developer based resources and we will be on hand for everything.

Amazon Echo Show: First Dedicated Stand Alone Digital Assistant Device with a Screen
The next evolutionary step in digital assistants is coming as Amazon leads the pack by adding a dedicated screen to a device which uses their Alexa assistant.
Microsoft Releases Out of Band Patch for Vulnerability in Malware Protection Engine
This issue affects the Malware Protection Engine in multiple versions of Microsoft's antimalware security software and all users, IT Pros, and System Admins should verify their software is up to date.
Build 2017: How will it impact consumers? 1
Although it is a developer focused conference, you can always discern some consumer focus by looking at the subjects Microsoft is presenting about to its audience of Windows developers.
Microsoft Unveils Another May Surface Event & Windows 10 Usage Numbers
A late night save the date event email, a tweet, and a Windows 10 usage tidbit all came to light in the last 24 hours.
Hands On: Windows 10 Redstone 3 Build 16188
The fifth testing build of Microsoft's next major feature update is being pushed out to testers and has several enhancements included.


Microsoft Bumps Windows 10 Current Branch to Build 10563.332 with Cumulative Update KB4020102
May 27, 2017

The security of Windows 10 was recently proven to be much higher than Windows 7 due to the WannaCrypt Ransomware. Over 98% of the systems infected were Windows 7 devices....

Sync Your Windows 10 PC with Your iPhone, iPad, or Android Device
May 27, 2017

No doubt in some ways that is simpler however, the Windows 10 Mobile platform hardware has stagnated. If users want more capabilities and performance they will be looking...

My Tools: Graphic and Image Editing Programs and Apps
May 24, 2017

I stand corrected - you are right - I wonder why I never discovered that back in those days?

We Decide What Missing Windows 10 Features Should Be Revived And Why
May 20, 2017

I agree - I like the mandatory updates which is why I suggested somewhere between 3 and 7 days to defer updates and then require a mandatory check and install of Windows...

Story Remix on Windows 10 Redstone 3 Build 16193 Walk-through Video
May 19, 2017

Send an email to that contact in the release notes announcement article for Build 16199. They will send you a document to sign and acknowledge access to the beta app and then...